Privacy Policy

Here at THE ANNEX CREATIVE PTY LTD (ABN 33 625 710 723) (“The Annex”, “we”, “our”, “us”), we take your privacy seriously. This Privacy Policy is designed to help you understand how we protect your privacy and manage, collect, use and share your personal information.

We are committed to supporting the Australian Privacy Principles (APPs) and complying with the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) (together, the “Privacy Laws”).

We reserve the right to review and amend this Privacy Policy from time to time. The most current version will be available on our website. It is your responsibility to review this policy regularly.

If you do not agree with any part of this policy, please do not use our websites or services. Continued use constitutes acceptance of this policy.

1. Types of Information We Collect and Purpose of Collection

1.1 Definition

“Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

1.2 Information We May Collect

We may collect:

  • Name
  • Age, gender, and demographic details
  • Email address
  • Phone number
  • Social media handles
  • Spotify, SoundCloud, or similar profiles
  • Associated institutions
  • IP address and hardware model
  • Browsing behaviour and history
  • Content viewed, date and time of visits
  • Financial information (in some cases)

1.3 Additional Materials

We may collect audio, video, artwork, CVs, biographies, photographs, and other materials you provide.

1.4 Purpose of Collection

We only collect information that is necessary, relevant, and not excessive.

Examples include:

  • Mailing lists: name, email, country, postcode, year of birth
  • Services: name, email, billing and advertising expenses
  • Competitions: name, email, social media handles
  • Recruitment: tax file number, date of birth, licence details, employment history

Sensitive information is collected only with consent and where legally permitted.

1.5 Notification

When collecting your information, we will inform you of the purpose where required.

2. How We Collect Your Personal Information

2.1 Direct Collection

We collect information when you interact with us via:

  • Our websites
  • Social media
  • Competitions
  • Job applications
  • Service enquiries

2.2 Social Media

Information provided via social platforms is subject to their own privacy policies. We are not responsible for their practices.

2.3 Other Sources

We may collect information from third parties where:

  • You have consented
  • We are authorised by law
  • It is impractical to collect directly

2.4 Unsolicited Information

If we receive information we should not have, we will destroy or de-identify it where lawful.

2.5 Notification

Where required, we will notify you if your information is collected from third parties.

2.6 Tracking Tools

We use cookies, Google Analytics, Hotjar, and similar tools to analyse website use.

These tools help us:

  • Improve site functionality
  • Analyse trends
  • Conduct targeted marketing

You may disable cookies in your browser, but this may affect website functionality.

3. Use and Disclosure of Personal Information

3.1 Use of Information

We may use your information to:

  • Provide services and products
  • Grant website access
  • Communicate and market
  • Run promotions
  • Conduct research
  • Maintain records
  • Work with partners
  • Process employment applications
  • Comply with legal obligations
  • Protect rights and safety
  • Enforce terms
  • Investigate suspicious activity
  • Facilitate business acquisitions

3.2 Secondary Use

We will not use your information for other purposes without consent unless permitted by law.

3.3 Sensitive Information

Sensitive information is collected only with consent and where reasonably necessary.

3.4 Direct Marketing

We may send marketing communications by email, SMS, or social media.

You may opt out at any time by:

3.5 Disclosure to Third Parties

We may disclose information to:

  • Related entities
  • Business partners
  • Service providers
  • Payment processors
  • Professional advisers
  • Debt collectors
  • Government authorities
  • Others with your consent

We take reasonable steps to ensure third parties protect your information.

We do not sell, rent, or trade your personal information.

3.6 External Links

We are not responsible for third-party websites linked from our site.

4. Protecting Personal Information

4.1 Storage

Information is stored physically and electronically, including with third-party providers.

4.2 Security Measures

We use:

  • Physical security controls
  • Password protection
  • Firewalls and encryption
  • Secure payment systems
  • Confidentiality obligations

4.3 Security Breaches

We cannot guarantee absolute security and accept no liability to the extent permitted by law.

4.4 Retention

When information is no longer required, we will destroy or de-identify it unless legally required to retain it.

If deletion is not possible, we will securely isolate the data.

5. Access and Correction

5.1 Access

You may request access to your information by contacting our Privacy Officer.

5.2 Verification and Fees

We may verify your identity and charge reasonable access fees.

5.3 Refusal

Access may be refused where permitted by law.

5.4 Accuracy

You are responsible for ensuring your information is accurate and up to date.

5.5 Corrections

You may request corrections at any time. We will respond within a reasonable period.

If corrections affect third parties, we will notify them where practicable.

6. Anonymity

Where lawful and practical, you may deal with us anonymously or under a pseudonym. However, this may limit our ability to provide services.

7. Withdrawing Consent

7.1 Marketing

You may opt out of communications at any time by contacting:

legal@unifiedmusicgroup.com

7.2 Data Use

You may request deletion of your information or withdrawal of consent. We will comply where legally possible.

7.3 Service Impact

Withdrawing consent may affect our ability to provide services.

8. Your Data Protection Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request erasure
  • Restrict or object to processing
  • Request data portability

These rights apply subject to legal conditions.

9. Contact

Privacy Officer

Mail:
51 Wangaratta Street
Richmond VIC 3121
Australia

Email:
legal@unifiedmusicgroup.com

Complaints

We take privacy complaints seriously and aim to resolve them promptly.

External Complaints (Australia)

Office of the Australian Information Commissioner
Phone: 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001
Website: https://www.oaic.gov.au/privacy/privacy-complaints/